Refund Policy
Refund and money-back guarantee information for PL Digital LLC
Last updated: September 16, 2026
At PL Digital LLC, customer satisfaction is important to us. We offer a 14-Day Money-Back Guarantee on eligible purchases, subject to the terms described below and any mandatory consumer rights that may apply.
1. 14-Day Money-Back Guarantee
If, for any reason, you are not satisfied with your purchase, you may request a refund within 14 days from the date of your purchase.
To request a refund, please contact our support team at support@pldigital.online and provide the information necessary to identify your order.
This information may include your name, the email address used for the purchase, and your order or transaction information when available.
Once your request has been received and the purchase has been verified, we will process eligible refunds as soon as reasonably possible.
2. Full Refund
Approved refund requests submitted within the 14-day guarantee period will receive a 100% refund of the eligible purchase price.
Refunds will generally be issued to the original payment method used for the purchase, unless another method is required by applicable law or the relevant payment provider.
After a refund has been processed, the time required for the funds to appear in your account may vary depending on your payment provider, card issuer, bank, or financial institution.
3. Refund Requests
To help us locate and process your request efficiently, please include the following information whenever possible:
- Your full name;
- The email address used when making the purchase;
- Order or transaction information;
- The digital product purchased.
Additional information may be requested when reasonably necessary to verify the purchase, protect the customer, or prevent fraudulent refund requests.
4. Digital Products and Access
PL Digital LLC commercializes digital products and web-based applications. No physical product is shipped as part of these purchases unless expressly stated otherwise on a specific offer.
Access to a purchased digital product may be disabled after a full refund has been issued, where technically applicable.
5. Subscriptions and Cancellations
If a product is offered on a recurring subscription basis, the applicable price and billing frequency will be disclosed during the purchase process.
Cancellation of a subscription prevents future recurring charges but does not automatically create a refund for previous charges. Refund requests for eligible charges remain subject to this Refund Policy and any mandatory consumer rights that apply.
6. Consumer Rights
Nothing in this Refund Policy is intended to limit, restrict, or exclude any mandatory consumer rights that may apply under applicable law.
Where the laws applicable to your location provide additional rights relating to cancellation, withdrawal, refunds, digital content, digital services, or consumer protection, those rights will remain unaffected.
7. Contact Us
If you would like to request a refund or have any questions regarding this Refund Policy, please contact our support team.